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Reliable Runners' "Hold For Pick-Up" service is
available upon request. When a recipient wishes to pick up
a package, rather than have it delivered, the sender must
specify "Hold For Pick-Up" in the Special
Instructions section of eZrunner™
or when placing an order over the phone. The sender must
also enter Reliable Runners' address as the
"destination". If you choose to list the phone
number of the recipient, reasonable efforts will be made
to contact the recipient (by phone) after the
package/shipment arrives at our facility.
Packages/Shipments will be available for pick-up from
9:00 AM to 5:00 PM (EST), Monday through Friday.
Packages/Shipments designated as "Hold For
Pick-Up" are not available for pick-up on Saturday,
Sunday or holidays. NOTE: Freight shipments may be held at
Reliable Runners and picked up by the recipient.
If a Reliable Runners' "Hold For Pick-Up"
package/shipment is not picked up, we will attempt to
contact the recipient. After three (3) attempts to notify
the recipient/shipper - or five (5) days after the initial
notification - the package/shipment will be considered
"undeliverable". (See Undeliverable Packages
for more details.)
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