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All packages/shipments must be prepared and packed by the
sender for safe transportation with ordinary care in
handling. Correct recipient address labels should be
placed on each package/shipment. Any articles susceptible
to damage as a result of conditions, which may be
encountered in transportation, such as changes in
temperature or atmospheric pressure, must be adequately
protected by proper packaging. (See Restrictions
for additional packaging instructions on particular
commodities.) Each package/shipment must be legibly and
durably marked with the name, address and ZIP code of the
recipient. The ZIP code is crucial to the efficient
movement of the package/shipment through our system.
Corrugated boxes in good, rigid condition large enough
to allow cushioning of contents on the top, bottom and
sides should be used. Items that cannot be packed into
cartons (auto tail pipes, mufflers, tires, rims, etc.)
should have all sharp edges and protrusions wrapped and
the address label secured by pressure-sensitive tape
wrapped completely around the object. A tie-tag can also
be used. Briefcases, luggage, garment bags, aluminum
cases, plastic cases, computer cartons or similar types of
items whose outer finish might be damaged by adhesive
labels, soling, marking or other types of surface damage
that is normal with ordinary care in handling, should be
placed in a protective container for shipment. Items with
casters, wheels or rollers must have them removed or
packaged to prevent damage.
Blood, urine and other non-infectious liquid diagnostic
specimens will be accepted only when shipped in a sturdy
outer container containing a sealed, watertight primary
receptacle placed inside of a sealed, watertight secondary
receptacle. Absorbent material must also be placed inside
of the secondary watertight receptacle.
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Sturdy outer packaging constructed of
cardboard/corrugated fiberboard, wood, metal or rigid
plastic is required. The sturdy outer packaging must be
larger than 7 inches in length, 4 inches in width and 2
inches in depth.
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Unacceptable packaging includes - but is not limited to
- Styrofoam™, plastic bags, paper envelopes and
cardboard boxes. We will refuse to accept
packages/shipments that do not meet these or any other
federal requirements. These packages/shipments will not be
accepted for pick-up.
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Expanded polystyrene foam coolers (Styrofoam™) must
be shipped inside of a sturdy outer container. Expanded
polystyrene foam coolers containing blood, urine and other
non-infectious liquid diagnostic specimens must be shipped
inside of a sturdy outer packaging. No exceptions are
permitted.
If a shipment is refused by the recipient, the
package/shipment will be returned to the sender. If the
sender refuses to accept the returned shipment or it
cannot be returned because of leakage or damage due to
faulty packaging, the shipper is responsible for - and
will reimburse Reliable Runners - for all costs and fees
of any type connected to the legal disposal of the
package/shipment, plus any type of fees and costs
connected with the cleanup of any spilling or leakage.
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