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This guide and any addendums or supplements supersede all previous Service Guides and other prior statements concerning the rates and conditions of Reliable Runners' service to which it applies. Reliable Runners reserves the right to unilaterally modify, amend or supplement the rates, features of service, services, Tariff, and Terms and Conditions in this Service Guide applicable to all customers without notice. All modifications, amendments or supplements may only be authorized by an officer of Reliable Runners Courier Service or successor positions, but no other agent or employee of Reliable Runners (nor any other person or party) is authorized to do so. This restriction in modification does not apply to a modification applicable to a single customer and included in a Reliable Runners' Sales or Customer Automation Agreement. To the extent a conflict exists between a Reliable Runners' Sales or Customer Agreement and these Terms and Conditions, the Reliable Runners' Sales or Customer Agreement controls, provided the Reliable Runners' Sales or Customer Agreement is in writing and signed by both the customer and an officer of Reliable Runners.
Rate and service quotations by Reliable Runners' employees and agents are based upon information provided by YOU. Final rates and services, however, may vary based upon the application of these terms and conditions and this Service Guide.
Click on a specific topic for more information:
- Account Numbers
- Address Correction
- Billing Terms
- Business Days & Holidays
- Claims
- Collect On Delivery (COD)
- Consumables and Food
- Credit Terms
- Dangerous Goods
- Declared Value & Limits of Liability
- Extra-Large Packages
- Fuel Surcharge
- Guarantee Policy
- Hold For Pick-Up
- Holiday Service
- Inspection
- Liabilities Not Assumed
- Methods of Payment
- Multiple-Package Shipments
- Packaging and Marking
- Proof of Delivery
- Rate Quotations
- Re-Delivery Service
- Refusal or Rejection of Shipments
- Regular Stop Pick-Up
- Restrictions
- Routing and Re-Routing
- Saturday Service
- Service Areas
- Service Types
- Sunday Service
- Undeliverable Packages
- Vehicle Types
- Warranties
Runner Rewards
More than cost-efficiency accrues with eZrunner™. For every $1.00 you spend placing orders through eZrunner™, you receive one Runner Rewards™ point. Points can be used for rewards ranging from gifts to services. Learn More Here.