We reserve the right to refuse, hold or return a shipment in the following instances:

• The package/shipment could cause damage to other packages/shipments, equipment or personnel or is likely to sustain damage or loss of content during transit, as solely determined by Reliable Runners.

• The carriage of the package/shipment may be prohibited by law or may violate any of the Terms and Conditions in this service guide, as amended from time to time.

• The "Bill To Account Number" is not valid and/or in good credit standing with Reliable Runners.

• The acceptance of the package/shipment may jeopardize the provision of service to other customers, as solely determined by Reliable Runners.